Our goal is to make sure you are completely satisfied with your bracelet or anklet.
For all the Kravitz Concept products we offer a ‘30-Day Satisfaction Guarantee’ on all the jewelry purchased at www.kravitzconcept.com. You have 30 calendar days (starting from the day you receive the item) to return the product(s). For a refund, Kravitz Concept products must not show any signs of usage. As soon as the package arrives here, we will issue a full refund. Your refund will be credited to the same payment method you used to make the purchase.

Please note that, because we sell custom-made products we are not obliged by law to refund. However, we want 100% satisfied customers that is why, we do offer the ‘30-Day Satisfaction Guarantee’!

We recommend shipping your return product(s) via an insured ‘signature required’ delivery method. Please send an email to support@kravitzconcept.com regarding your refund, stating your order number.

Ship to: 
Petah Tiqwa
Rama st. 22, 3

Additional Information 
International Orders, meaning outside Israel, are responsible for overseas shipping costs, and for all incurred delivery fees, VAT taxes and import surcharges for all exchanges and refunds. (Make sure to contact us before returning a product, we will support you in trying to prevent these fees)