FAQs

WHEN WILL I RECEIVE MY ITEM(S)?

US Standard Shipping: 10-16 business days.

It will USUALLY take 2-3 weeks, from the date of shipping for your order to arrive worldwide.

But due to VERY high demand please, allow 3-4 weeks for your order to arrive.

We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it! 
Most orders arrive in 2 weeks, however.

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays

Missing Package?

Sometimes your items can get lost/damaged in their journey to you or shows up late don't worry! All you need to do is contact us. We will reply in 24 hours. If for some reason we don't (don't worry we always reply) just send us an email again. We pride ourselves on customer satisfaction, any issues we fix ASAP.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@kravitzconcept.com

If your order hasn't arrived within 45 days of the date of original purchase, contact our support team for a full refund of your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

WHERE DO I TRACK MY ORDERS?

Most tracking will be found using the "Track Order" page on our website or use https://www.17track.net/en.